(The original language of this article is Chinese. We have to translate it into English by translating software temporarily, because we are confined by the limited worktime. We are very sorry that it cause the inconvenience to your reading! You can also neglect reading this article directly,in order to avoid wasting your precious time.)
cs-cart 1.x version of the English Trade Online Shop comes livehelp function.Until now, cs-cart2.0.12 the livehelp or test version, does not provide services in the addon.
If you want to use livehelp feature, you must use an independent server.Because the cs-cart of livehelp consumption of system resources is a tool, if you use the U.S. Web hosting, open livehelp function will seriously affect system performance, leading to gauge CPU usage, site content will not open.
Now cs-cart2 the livehelp has not been formally providing services, there is a demand of customers, recommended two kinds of free programs.One kind is free gtalk, application address: http://www.google.com/talk/service/badge/New the google page provided communication tool is extremely simple.For small Online Shop.Tracking of customer service quality is not very high demand.Another one kind is livezilla.He is a php, MySQL, free livehelp tools necessary to refer installation manual to install it with cs-cart built livehelp, requires an independent server support.Website: http://www.livezilla.com/home/en/